Terms of Use

Version 1.0 draft, November 2026. Applies to customers outside Brazil. Customers in Brazil are governed by the Portuguese version.

1. Who we are

OcclusaLab is provided by CBS Tech LTDA, a company registered in Brazil under CNPJ 54.785.095/0001-25, Rua Deputado Fernando Ferrari, 81 - São Lourenço, Curitiba - PR, 82200-010, Brazil ("CBS Tech", "we"). Contact: support@occlusalab.com.

2. Intended use

OcclusaLab is software for the study, visualization, manipulation, measurement, export and sharing of digital dental models by licensed professionals. By manipulating and viewing the models, the professional can study and record the arch positions that they define. The software does not perform diagnosis, does not interpret images for diagnostic purposes, does not recommend treatment, does not define the final occlusion, does not generate guides, splints or other therapeutic artifacts, and does not replace the professional's assessment.

You must be a licensed dental or medical professional, or work under one, to use the editor. You are solely responsible for every clinical decision, for checking the quality of the models, measurements, positions and exported files before any use, and for your relationship with your patients. OcclusaLab does not promise any clinical result.

3. Account and license

A subscription grants a personal, non-transferable, non-exclusive license to use the OcclusaLab editor for the professional who owns the account. It does not transfer any intellectual property. You may register up to two computers and use the editor on one computer at a time. You may replace a computer up to two times in any rolling 60-day period. You may not share your account, resell access, or circumvent the license controls.

4. Free Viewer

The OcclusaLab Viewer (online and installed) is free and needs no account. It opens compatible project files for viewing only. It does not edit projects or export STL files.

5. Purchases through Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders outside Brazil. Paddle provides all customer service inquiries related to payment and handles returns. Paddle's Buyer Terms apply to your purchase. Prices, taxes and the billing period are shown at checkout before you pay.

6. Plans, renewal and cancellation

• Plans are monthly, six-month or yearly. Each price is the total for the period. Current prices are on our pricing page.
• Subscriptions renew automatically for the same period until you cancel. We will email you before each renewal with the date and amount.
• You can cancel at any time in My subscription or by writing to support@occlusalab.com. Cancellation stops future renewals. You keep access until the end of the period you already paid.
• A paid period starts only when the payment is confirmed. If you renew before your access ends, the new period is added at the end of the current one.
• Price changes are announced before they apply. They never change a period you already paid, and you may cancel before the next renewal.
• Founder discount codes, when offered, apply only as described at checkout and end if the subscription is cancelled.

Refunds are described in our Refund Policy.

7. Access, offline use and your files

The editor needs an internet connection each time it opens, to check your license. Once open, it keeps working during that session. Without an active subscription, editing and STL export are disabled, but your local files are never deleted. Keep backups of your projects, especially before updates, computer changes or the end of your subscription.

8. Patient data

Models and projects are processed locally on your computer or browser. They are not uploaded to CBS Tech in the normal workflow. You are responsible for having a legal basis to process your patients' data, for protecting your files and backups, and for any copy you share. Do not send identifiable patient files to support unless we agree on it beforehand.

9. Updates and availability

We may release updates that fix issues or change system requirements. Installing an update is your choice. We do not guarantee uninterrupted availability or support for old versions forever. If we discontinue the service, we will give reasonable notice and handle paid periods fairly.

10. Liability

The software is provided for the intended use above. To the extent permitted by law, CBS Tech is not liable for clinical decisions, treatment outcomes, or indirect or consequential damages, and our total liability is limited to the amount you paid in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or any mandatory consumer rights you have in your country.

11. Changes to these terms

We will announce relevant changes before they take effect. They will not apply retroactively to a period already paid. The version you accepted remains available to you.

12. Law

These terms are governed by the laws of Brazil, without prejudice to mandatory consumer and data protection rules of your country of residence. A Spanish translation is provided for convenience; if there is any difference, the English version prevails.